Shipping & Delivery Policy – Ukase

Welcome to Ukase – We are dedicated to delivering your orders safely and on time. Please read our shipping and delivery policy carefully before placing an order.

Domestic Shipping (India)

  • Order Processing: All orders are processed within 1–3 business days.
  • Delivery Timeline: After dispatch, orders typically arrive within 3–7 business days, depending on the delivery location.
  • Shipping Charges:
    • Free Shipping on prepaid orders above ₹599
    • Flat shipping fee of ₹40 on orders below ₹599
    • Cash on Delivery (COD) available

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS. You can also track your order using the “Track Order” option on our website.

Delivery Delays

We strive to deliver on time, but external factors like weather, holidays, or courier delays may occasionally affect timelines. For delays beyond 7 business days, please contact our support team.

Delivery Partners

We ship through a reliable partner to ensure your package arrives safely.

Packaging

All products are carefully packed to ensure damage‑free delivery. Wherever possible, we use eco‑friendly and minimal packaging.

Important Notes

  • Please ensure your delivery details are accurate at checkout.
  • If your package is marked “delivered” but not received, notify us within 48 hours for assistance.

Need Help?

For shipping or delivery‑related questions, contact us:

Thank you for choosing Ukase!

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